Peter Schwarzenbauer
Executive Vice President - Marketing/Sales
Audi AG, Germany
Klaus Berning
Former Executive Vice President - Sales/Marketing
Dr. Ing. h.c. F. Porsche AG, Germany
Jürgen Bock
Director Corporate Development and Culture
Otto Group
Christoph von Tschirschnitz
Former General Manager Regional Marketing
Asia Pacific, Africa, East Europe Region
BMW Group, Germany
Kelly Anne Heintz
Former Group Manager of Strategic Transformation
Australia Post
Luka Mucic CFO
SAP Deutschland AG & Co. KG
Roland Krüger President
BMW Group, Japan
Erling Sorensen
Former Chief Commercial Officer
Nyrstar, London
Marco von Maltzan CEO
Profine Group, Germany
David Birmingham
Senior Manager Customer Service
Cuscal Limited
Executive Vice President - Marketing/Sales
Audi AG, Germany
Klaus Berning
Former Executive Vice President - Sales/Marketing
Dr. Ing. h.c. F. Porsche AG, Germany
Jürgen Bock
Director Corporate Development and Culture
Otto Group
Christoph von Tschirschnitz
Former General Manager Regional Marketing
Asia Pacific, Africa, East Europe Region
BMW Group, Germany
Kelly Anne Heintz
Former Group Manager of Strategic Transformation
Australia Post
Luka Mucic CFO
SAP Deutschland AG & Co. KG
Roland Krüger President
BMW Group, Japan
Erling Sorensen
Former Chief Commercial Officer
Nyrstar, London
Marco von Maltzan CEO
Profine Group, Germany
David Birmingham
Senior Manager Customer Service
Cuscal Limited
Birmingham
"Vancore provided us with the tools and processes for shaping our journey to transforming our service proposition and culture. Moreover, Vancore showed a deep understanding of the relationship between strategy, service and commercial performance. Vancore earned the trust and respect of all our stakeholders by using carefully planned engagement approach and recognising that the most important and difficult changes were cultural. The involvement of over 100 staff laid the foundations for both tactical and strategic improvements. The Vancore team was able to drill deep into the issues in a systematic and controlled fashion, enabling our business to take ownership of executing our plans for achieving customer service excellence."